So you must be one of those people that goes around complaining about everything.
We may record your call, so we can have a good laugh about how long we kept you waiting and how long you genuinely believed that your call was in any way important to us.
If we have a problem with the site and you're sure its not working properly, please let us know. We will then try to fix it by suggesting that you:
(a) have a problem with your browser
(b) have a problem with your internet connection
(c) are really pretty stupid
and we won't thank you for letting us know - we were just enjoying a nice cup of tea.